01
REQUESTS
Refund requests are considered according to the policy presented at checkout and the applicable Stripe payment-provider rules.
PUBLIC POLICY
REFUND POLICY
02
PROCESSING STATUS
When a full refund is verified through the payment provider, the associated payment is removed from the verified public total.
03
DISPUTES
Payment disputes are handled through the applicable provider process. A disputed payment is excluded from the verified public total while its status is recorded.
04
CONTACT
Use the contact method listed on the contact page and include only the minimum information needed to identify the payment. Do not send card details.